Service Follow-Up Terms

If something from the agreed scope needs attention, reach out quickly

Spotless Spaces wants concerns raised promptly so Ava or Sam can review what was requested, what was completed, and what follow-up makes sense.

Report concerns promptly

If something appears to have been missed from the agreed scope, contact Spotless Spaces as soon as possible after the cleaning so the issue can be reviewed while the conditions are still clear.

Scope matters

Follow-up is limited to the work that was part of the original agreed service scope. Add-on work or newly discovered condition issues may require a separate quote.

Access still needs to be available

If a follow-up is needed, the home must still be accessible and in substantially the same condition in the area being reviewed.

Best contact path

Call or text (224) 424-9573 with the address, the area in question, and a short description so the team can respond quickly.