Advance notice
Please give as much notice as possible if a visit needs to move. Earlier notice creates the best chance of finding another nearby opening and keeping your preferred route slot.
Cancellation & Rescheduling
Scheduling works best when changes are shared early
Spotless Spaces serves a concentrated local route, so rescheduling requests should be sent as soon as possible whenever plans change.
Arrival windows
Because the route is built around active customers in nearby towns, arrival timing may be affected by the homes scheduled before yours. Spotless Spaces will communicate if timing changes materially.
Access issues
If the team cannot access the home at the agreed time, the visit may need to be rescheduled to the next available opening that still fits the route and service area.
Recurring customers
Recurring schedules work best when changes stay occasional. Repeated last-minute moves may require a different standing time or route day.