Raise concerns promptly
If something appears to have been missed from the agreed scope, contact Spotless Spaces as soon as possible after the cleaning while the conditions are still easy to review.
Service follow-up terms
If something from the agreed scope needs review, reach out quickly
This page describes how follow-up is handled without making unsupported public guarantee claims.
Scope still matters
Follow-up applies only to the work included in the original agreed service scope. Newly requested work or newly discovered issues may require a separate quote.
Access must still be available
If a follow-up visit is needed, the home should still be accessible and in substantially the same condition in the area being reviewed.
Best contact path
Call or text Spotless Spaces with the address, the area in question, and a short explanation so the team can review it promptly.